Privacy Policy

1. Introduction

This Privacy Policy explains how Cynthia Dye, REALTOR® (“we,” “us,” or “our”), with The KeyGroup Real Estate Team at Real of Ohio, handles information collected through this website (CynthiaDyePLX.com). We value your privacy and believe in transparency regarding how your details are received, used, and stored.

2. Information We Collect

We only collect personal information that you voluntarily provide to us when using the forms on our website. This may include:

• Contact Information: Your name, email address, and phone number.
• Real Estate Details: Property address, estimated home characteristics (such as bedrooms, bathrooms, and recent upgrades), and your target neighborhood or geographic area of interest.
• Inquiry Preferences: Your real estate goals (e.g., buying, selling, staging advice, requesting a showing, requesting a custom home valuation, or market updates).
• Messages & Communications: Any specific questions, timelines, or comments you choose to submit in form message fields.
• Newsletter Subscriptions: Your email address, name, and optional neighborhood interest when you voluntarily subscribe to the PLX newsletter list.

3. How Your Information Is Used

Information you submit is used solely to respond directly to your inquiries and deliver the real estate services you requested. Specifically:

• To answer questions about properties, neighborhoods, or the local real estate market.
• To prepare and provide requested comparative market analyses and custom home valuations.
• To schedule in-person consultations, private showings, or staging advisory sessions.
• To send PLX community and market updates only to individuals who explicitly subscribed to them.

Standard contact and valuation form submissions do not automatically subscribe you to our marketing newsletter list.

4. How Form Submissions Are Stored & Handled

When you submit a form on CynthiaDyePLX.com:

• Database Storage: Form submission records are stored in the website’s private Cloudflare D1 database infrastructure.
• Email Notifications: Direct inquiry forms (such as general contact requests, showing requests, and home valuation inquiries) generate an automated administrative notification email delivered to Cynthia Dye (cynthiadyeplxrealtor@gmail.com) via the PageSmith platform email system so that she can respond promptly to your request.

5. We Do Not Sell Your Information

We do not sell, rent, trade, or commercialize your personal information or contact details to third-party advertisers, lead brokers, or marketing lists.

6. Service Providers & Operational Infrastructure

To operate this website reliably, we utilize technical service providers, including cloud hosting, database management (Cloudflare), and website platform delivery (PageSmith). These service providers process data strictly to facilitate the technical operation and communication delivery of the website.

7. SMS / Text Messaging & Marketing Communication

Phone numbers submitted through website forms are used solely for direct, one-on-one communication regarding your inquiry or request. Phone numbers are not currently configured for or enrolled in automated SMS marketing campaigns or third-party text blasts.

8. Tracking Technologies & Cookies

This website uses Google Analytics to understand how visitors use the site. Google Analytics may use cookies and collect usage data.

9. Data Security & Limitations

We take reasonable administrative and technical measures to protect the personal information submitted through our website. However, no electronic data transmission over the Internet or digital storage environment can be guaranteed to be 100% secure. Therefore, we cannot guarantee absolute data security.

10. External Links

Our website may contain links to external third-party websites (such as community resources, local businesses, or social media platforms). We do not control and are not responsible for the content, privacy practices, or policies of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

This website is intended for a general audience seeking residential real estate services and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our real estate services, website features, or data handling practices. Any updates will be posted on this page with an updated effective date.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact: